The price that we quote for storage costs includes all service charges, maintenance charges, and rates and also VAT where this applies. You will need to make sure you have a Protection Plan but we are able to arrange this for you too. Other than that, if you’re storing at Bow, you just need a padlock. You are welcome to bring your own or we do sell them in-store too if this is easier. That’s it – there are no other charges. What’s more, unlike some other companies, we provide complimentary 24-hour free access, free WiFi, use of our trolleys, and a free goods receipt and dispatch service. If you have any concerns about costs then please speak to a member of our team.
Awards & Accreditations
At Attic we strive to be best in class in whatever we do!
Award-Winning Self Storage You Can Trust
At Attic Self Storage, we set out to be best in class in everything we do — and the recognition we’ve earned reflects that. From national award wins to independent accreditations, our London facilities are judged on the things that matter most: facility quality, security, customer service and community impact. We don’t chase awards for their own sake — they’re proof that the standards we hold ourselves to every day are genuinely being met.
For you, that recognition is a shortcut to peace of mind. Every accreditation means an independent body has verified our standards, and every award reflects thousands of real customer experiences — including a 5-star Google average across hundreds of reviews. Whether you’re storing for a few weeks or a few years, you can trust you’re choosing an award-winning, accountable self storage provider. Here are just some of the awards and accreditations we’re proud to hold.
Our Awards & Accreditations
SSA UK Multi-Site Operator Store of the Year 2026
Our Sunbury store has won SSA UK Multi-Site Operator Store of the Year 2026, sponsored by Janus International. The SSA UK Awards are judged independently and recognise excellence across facility quality, community impact, business performance, and customer service. A 5-star Google average across 544 reviews tells you the rest.
Attic Self Storage are fully accredited members of the UK Self Storage Association which represents and sets standards for self storage operators across the UK
Attic Self Storage are also members of the Federation of European Self Storage Associations which brings together the individual country associations across Europe and promotes best practice sharing.
SSA Marketing Campaign of the Year 2026
We’re thrilled to announce that our Attic Memory Box campaign has been selected as a finalist for the SSA Marketing Campaign of the Year 2026 award! The campaign was a unified PR activation designed to raise awareness of Attic’s new Barking and Enfield stores by connecting storage with meaningful, real-life moments. At the heart of the campaign was the “Memory Box” concept — encouraging people to preserve sentimental items that represent important life moments, making storage feel more personal and relatable.
We Won! SSA Marketing Campaign of the Year 2025
We’re thrilled to announce that our Enfield Charity Voting Campaign has been named the winner of the SSA Marketing Campaign of the Year 2025! This campaign brought our local community together to support incredible charities, and we’re so proud that it’s been recognised at a national level. A huge thank you to everyone who took part and helped make it such a success.
SSA Manager of the Year 2025
We’re proud to be able to announce that Adina Kotun the manager of our Beckton facility was selected as one of the four finalists for the the SSA Manager of the Year.
SSA YSN Operator Member of the Year 2025
We’re proud to be able to announce that Danny King our Head of Stores was selected as one of the four finalists for the the SSA YSN Operator Member of the Year.
InHouse Customer Satisfaction Award
This is an award we have received on numerous occasions for consistently achieving and exceeding the highest score levels with our Net Promoter score. This award recognises companies that put customers at the heart of everything that they do in order to ensure each and every experience lives up to expectations.
InHouse Outstanding Achievement Award
We’re The Outstanding Award is provided to companies that achieve a Net Promoter Score (NPS) of 70 or above for the full survey year. A score at this level can only be achieved by delivering an exceptional service that goes above and beyond expectations and captures the heart of the customer.
We’re proud to be able to announce that Attic Self Storage Harrow was selected as the SSA Independent Store of the Year. This was our first purpose-built store and features electronic, app-controlled locks as well as first class customer service.
FEDESSA Independent Store of the Year Finalist 2022
We’re proud to be able to announce that Attic Self Storage Harrow has been shortlisted for the Independent Store of the Year Awards 2022. This was our first purpose-built store and features electronic, app-controlled locks as well as first class customer service.
This is another award we have received on numerous occasions. It signifies that we have achieved consistently high ratings from customers.
We are accredited members of this scheme and are committed to paying all of our staff in line with not just the national minimum wage but also the London Living Wage, fairly rewarding our staff for the excellent work that they do.
We’re commitmented to working in partnership with TradingStandards and other Law Enforcement Agencies to keep our facilities free from counterfeit and illicit goods.
More information about Attic Self Storage
All of your FAQ’s
Are there any hidden costs?
Do I need to protect my goods while in storage?
We are able to protect your goods with Protection Plan using an arrangement with our industry specialist insurance brokers. With knowledge of the self-storage industry and customer needs, in the unlikely event of loss or damage they handle and process claims quickly and with minimum hassle. We do need to charge for the administration costs of this protection and these charges will be added to your storage costs. You are perfectly welcome to take out your own insurance cover but since it is a requirement of the Self Storage Association UK, we will have to ask for evidence that you have this in place before you can move your things in. Most of our customers do however prefer to use our arrangements as it is the most convenient option.
How do I pay for storage?
We invoice all of our clients on a 4-weekly basis, so you’ll always make your payment on the same day every four weeks. We accept credit or debit card payments but don’t accept cash or cheques. You can manage all your payments easily from your online account.