Contact Us

Have a question about storage, pricing or availability? Fill in the form and our team will get back to you.

Prefer to talk? Call us on 020 8981 6800 or email [email protected].

Contact your local store

Self Storage Bow

Self Storage Harrow

Self Storage in Barking and Dagenham

Self Storage in Beckton

Self Storage in Bermondsey

Self Storage in Enfield

Self Storage in Marylebone

Self Storage in New Southgate

Self Storage in Staples Corner

Self Storage in Sunbury

All of your FAQ’s

The price that we quote for storage costs includes all service charges, maintenance charges, and rates and also VAT where this applies.  You will need to make sure you have a Protection Plan but we are able to arrange this for you too. Other than that, if you’re storing at Bow, you just need a padlock. You are welcome to bring your own or we do sell them in-store too if this is easier. That’s it – there are no other charges. What’s more, unlike some other companies, we provide complimentary 24-hour free access, free WiFi, use of our trolleys, and a free goods receipt and dispatch service. If you have any concerns about costs then please speak to a member of our team.

We are able to protect your goods with Protection Plan using an arrangement with our industry specialist insurance brokers. With knowledge of the self-storage industry and customer needs, in the unlikely event of loss or damage they handle and process claims quickly and with minimum hassle. We do need to charge for the administration costs of this protection and these charges will be added to your storage costs. You are perfectly welcome to take out your own insurance cover but since it is a requirement of the Self Storage Association UK, we will have to ask for evidence that you have this in place before you can move your things in. Most of our customers do however prefer to use our arrangements as it is the most convenient option.

We invoice all of our clients on a 4-weekly basis, so you’ll always make your payment on the same day every four weeks. We accept credit or debit card payments but don’t accept cash or cheques. You can manage all your payments easily from your online account.

View all FAQs