The price that we quote for storage costs includes all service charges, maintenance charges, and rates and also VAT where this applies. You will need to make sure you have a Protection Plan but we are able to arrange this for you too. Other than that, if you’re storing at Bow, you just need a padlock. You are welcome to bring your own or we do sell them in-store too if this is easier. That’s it – there are no other charges. What’s more, unlike some other companies, we provide complimentary 24-hour free access, free WiFi, use of our trolleys, and a free goods receipt and dispatch service. If you have any concerns about costs then please speak to a member of our team.
Attic’s ESG Commitments
From the very beginning, part of the fundamental ethos at Attic Self Storage has been to have a diversified approach to business.
“Enlightened Self Interest”
From the very beginning, part of the fundamental ethos at Attic Self Storage has been to have a diversified approach to business. Our founder has always believed in balancing the needs of the business with that of our customers and the local environment in which we operate. This is still true of the company today, and enshrined in the principle of “Enlightened Self Interest” which guides our business and investment philosophy.
In order to instill this principle across the wider business we have developed, and continue to evolve, our own Environmental, Social & Governance (ESG) policy. The aim is to help us keep a perspective on things that are important to the wider context in which we operate such as sustainability, our environmental impact and the communities and people in the locations where we operate. Having an ESG policy enables us to demonstrate that we are a responsible company, measure our improvements, hold ourselves accountable for our actions and strive towards continuous improvement. We plan to publish our targets and achievements in due course but in the meantime, we wanted to share a few details of the areas that we will focus on in the short term.
Our ESG is focused in
All of your FAQ’s
Are there any hidden costs?
Do I need to protect my goods while in storage?
We are able to protect your goods with Protection Plan using an arrangement with our industry specialist insurance brokers. With knowledge of the self-storage industry and customer needs, in the unlikely event of loss or damage they handle and process claims quickly and with minimum hassle. We do need to charge for the administration costs of this protection and these charges will be added to your storage costs. You are perfectly welcome to take out your own insurance cover but since it is a requirement of the Self Storage Association UK, we will have to ask for evidence that you have this in place before you can move your things in. Most of our customers do however prefer to use our arrangements as it is the most convenient option.
How do I pay for storage?
We invoice all of our clients on a 4-weekly basis, so you’ll always make your payment on the same day every four weeks. We accept credit or debit card payments but don’t accept cash or cheques. You can manage all your payments easily from your online account.