Attic Self Storage offers self storage with a difference. Our value combination of modern, clean, safe facilities, price and added benefits such as complimentary 24-hour access, all delivered with our exceptional customer service makes us the first choice for domestic and business storage in London. Our approach is to make storage as convenient as possible so that our customers view their storage units as an extension of their home or business.
We are an independent, award-winning self storage space provider based in London, focused on offering the highest levels of customer service and the best all round value proposition in the marketplace.
Attic Self Storage was established as a start up by Frederic de Ryckman de Betz in 2006 with the first store opening in Bow, East London in 2008. Trading through the recession that followed, the Attic Self Storage team kept the focus on our customers and by providing a service that we ourselves would be happy to receive, successfully grew the business.
We aim to have buildings and units that feel safe and welcoming. We provide convenient, easy and flexible access that allows our customers the freedom to come and go as they please. We automate our systems as much as possible to minimise input needed by our customers and our experienced, customer service teams are available at every step of the storage journey to provide any assistance needed from arranging a removal van to making you a cup of tea when you move in.
The numerous awards, customer feedback and positive recommendations that we receive from our current customers demonstrates that we must be doing something right!
As a business, it is essential to us that we operate ethically and this guides all of our activities:
We strongly believe in supporting the local community that support our business and we help a number of causes that directly impact our local communities.
We are committed to growing our portfolio of sites across the London area with a strong focus on delivering first class self storage facilities and customer service. We believe in harnessing new technologies wherever possible to make the self storage journey as convenient as possible for our customers
Our second store opened in 2016 in Kings Cross and we continue to provide storage with the same focus on customer service here too. We will take the same approach when our upcoming new stores open in 2020 too.
We see ourselves very much as part of the communities in which our sites are based. We have a strong ethical positioning, believe in supporting and helping contribute to making our local communities thrive and like to get actively involved in local initiatives to do this. We currently support a range of charities and initiatives, local to each of our sites and are always looking for new ways to become involved.
You can read more about the charities and initiatives we support here.
Our team is always on hand to help with any storage question you might have - no matter how big or small. We’re here to help.
Meet The Full TeamAs a business we’re proud of all the awards that we have received. We also believe it’s important to demonstrate that we operate with integrity and in accordance with industry regulations and recommendations and so are members of relevant trading associations too.
We have achieved the ISO27001 industry accreditation to signify that we have met certain minimum levels of information security. This also demonstrates our commitment to continuous improvement.
Attic Self Storage are fully accredited members of the UK Self Storage Association which represents and sets standards for self storage operators across the UK
Attic Self Storage are also members of the Federation of European Self Storage Associations which brings together the individual country associations across Europe and promotes best practice sharing.
We are accredited members of this scheme and are committed to paying all of our staff in line with not just the national minimum wage but also the London Living Wage, fairly rewarding our staff for the excellent work that they do.
We are extremely pleased to have been awarded the Feefo Platinum Service Award for 2020. This signifies that we have achieved consistently high ratings from customers over a sustained period of 3 years.
This is an award we have received on numerous occasions for consistently achieving and exceeding the highest score levels with our Net Promoter score.
This demonstrates our commitment to reduce energy costs, cut carbon emissions and manage our environmental impact within the borough of Islington. This is an approach we apply to all of our sites.
We're really proud to have been presented with this award. If reflects our commitment to customer service and delivering an excellent customer experience.
We believe we offer the best value storage in your local area and to show our commitment to this we offer a Price Match Guarantee. If you should find another self storage operator within 2 miles of our site, that offers better value, we guarantee to match their price and give you one week’s free storage.
Read MoreWe aim to be the best value storage provider in your local area by combining our high quality facilities with enhanced services and our award winning customer service.
Contactless move ins
Contactless payments
Online Check-in & Account Management
Virtual reality store tours
We’re always keen to hear from our customers so that we make sure we are continuously improving our service levels. It may be helpful for you to read what our customers say about us too.