Engineer Collection Point – Telent

Telent have been clients of Attic Self Storage in Bow, East London, on and off for over five years.

We have provided them with secure, individually alarmed storage units on an ad-hoc basis, from large rooms to small, increasing and reducing the size and number as their business requirements changed.

Our safe, secure yard and loading area (meaning engineer’s vans were safe while they were on site), together with the ability to control access for different engineers using our electronic access control systems, were crucial in winning the business.

“Telent were a challenging customer” says Sonia, store manager. “They were exacting in their requirements, and frequently changed what they needed, adding and removing space. This meant we had to work hard to stay on top of billing”.

Telent continue to make use of our facility in Bow on an ad-hoc basis, and it’s always a pleasure to see a cluster of Telent vans on site at 6am, with the engineers collecting tools and spare parts ready to head out for the day and play their part in building London.

Other Case Studies

Start-up: AD Porta
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Logistics Point – City Beverage
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Distribution Point – TNT Post
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Seasonal Stock – John Lewis
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Start-up business – Craft Rebellion
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Archiving – Kall Kwik
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All of your FAQ’s

The price that we quote for storage costs includes all service charges, maintenance charges, and rates and also VAT where this applies.  You will need to make sure you have a Protection Plan but we are able to arrange this for you too. Other than that, if you’re storing at Bow, you just need a padlock. You are welcome to bring your own or we do sell them in-store too if this is easier. That’s it – there are no other charges. What’s more, unlike some other companies, we provide complimentary 24-hour free access, free WiFi, use of our trolleys, and a free goods receipt and dispatch service. If you have any concerns about costs then please speak to a member of our team.

We are able to protect your goods with Protection Plan using an arrangement with our industry specialist insurance brokers. With knowledge of the self-storage industry and customer needs, in the unlikely event of loss or damage they handle and process claims quickly and with minimum hassle. We do need to charge for the administration costs of this protection and these charges will be added to your storage costs. You are perfectly welcome to take out your own insurance cover but since it is a requirement of the Self Storage Association UK, we will have to ask for evidence that you have this in place before you can move your things in. Most of our customers do however prefer to use our arrangements as it is the most convenient option.

We invoice all of our clients on a 4-weekly basis, so you’ll always make your payment on the same day every four weeks. We accept credit or debit card payments but don’t accept cash or cheques. You can manage all your payments easily from your online account.

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