New to Storage

If you’re new to self storage then we know it can seem a little daunting at the outset. Don’t worry, it’s really not too complicated. It’s really a very similar to renting a home but with one difference - the Attic Self Storage team are here to help you every step of the way!

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New to Storage


What makes Attic different

Complimentary 24 hour access

Complimentary 24 hour access

While the process can seem convoluted sometimes, with us it’s actually very simple – at Attic Self Storage we aim to make it as easy as possible for our customers, freeing up your time for more important things.

The whole process, apart from actually moving your things in can be done online in fact. So if you prefer you can do it all from the comfort of your sofa or desk, including your ID check, at whatever time of day or night works best for you. Despite appearances, we remain the only self storage operator in the UK offering this service – where check-in online really means online check-in, and online account management really means online account management.

We have lots of handy tools on this site to help too, including our VR enabled tour of our sites (once again, unique to Attic Self Storage), our storage space calculatorour location finderquote requestor, and online check-in.

To show just how simple it is, we’ outlined the typical process for you below. As with anything, if you have specific requirements then the process may differ a little but if this is you then please do get in touch as we will always try to find a solution for your individual needs if we can.

Step 1 – Find the right location for you

Man looking out for something on a beach

Enter your postcode into our location finder and select the location that is ideal for you. This might be one that is close to your work, home or business, depending on when you want to access your things. Select the location you prefer and this will take you to our quote request tool.

Step 2 – Calculate how much space you’ll need and request a quote


Next you will need to have an idea of what sort of space you will need. You can use our handy storage space calculator for this. It will help you to estimate how many things you can fit into each unit size on the basis of a typical fill, the space the things occupy at the moment or car/van size. Of course, if you know how much space you want you can select this directly.

If you’re not sure, give us a call or pay us a visit to take a look at some storage units – we’d love to help.

Now – just enter a few additional details, such as estimated move in and move out dates and your contact details, and your personalised quote will be displayed.

You’ll have options to see pricing for larger or small units and also for the other locations too.

Don’t worry if you’re not sure about exact dates or sizes at this stage, these can always be changed before, during or after you move in.

Step 3 – Reserve your unit

two men looking a tab

Pick the unit that you think is right for you and select “reserve”.

Don’t worry, our team will be in touch to make sure that this unit is right for your needs before you move in, and they can move you to an alternative unit if necessary!

Step 4 – Check in online

Work from home

This is a necessary part of the process so that we can maintain our high levels of security on site. This involves:

  • Uploading a scan of one form of ID
  • Agreeing to our service contract, which is in line with the industry standard
  • Selecting the right level of insurance cover based on replacing your items new.
  • Setting up your payment details
  • Providing alternative / emergency contact details
  • Setting up your ANPR number plate

You can do this all online, at whatever time suits before you move in.

Step 5 – Move in

move in

On move in day you will just need to allow 5 minutes for our team to take you through our safety briefing, give you your access code and show you to where your unit is located. You can then move in and access your unit whenever you like, 24- hours a day, 7 days a week.

On move in day you will need to pay for:

  • A fully refundable security deposit (equal to 1 month’s rent)
  • Your first month’s rent – we often have special offers that can significantly reduce this
  • Insurance cover

You will need to make sure that you have a padlock to secure your unit too – if you haven’t got one we sell insurer approved Yale branded ones in store starting from £8; and don’t forget any packaging materials you might need too.

Step 6 – Move Out


We do ask that you give 1 month’s notice to move out – just as if you were moving out of a flat. But please don’t worry, we know plans change all the time so the unit remains yours until the day you move out …just keep us updated as and when you know more about your move-out date. You can also keep extending your stay as many times as you like, for as long as you like.

When you’re done, you need to make sure that you empty your unit and remove your padlock.

Then complete our check-out form with a member of the team, so that we can arrange the refund of your deposit and any unused rent.

And that’s it – just remember you can contact our team at any time to help you with any questions whenever you might have them and whatever they might be. If it’s easier you might also find the answer in our FAQs.

Storage Calculator

Calculate your storage needs!

With stores across London our friendly teams can help you get the right storage solution for you. We’re on hand to help you along every step of the journey.

Double wardrobe

Small car


These are just some examples from the range of sizes we have available. View by location to see the full range.

10 ft2 unit

We recommend a: SqFt | SqM

10 ft2 unit

Ideal for storing the contents of a small car or the equivalent of a double wardrobe.

These are just some examples from the range of sizes we have available. View by location to see the full range.

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Self-storage Services

More than just renting a storage unit

For us it’s about making the process of using our units as simple and hassle free as possible.

Work Space Pods

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Delivery Receipt

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Packaging & Boxes

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Mail Box Rental

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24 Hour Access

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All of your FAQ’s

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How does self storage work?

Attic Self Storage offers flexible storage space for anyone to use. All of our units are clean, dry and individually alarmed and our customers receive complimentary 24 hour access, 7 days a week. You lock your own unit and only you, (or anyone you permit) has access to it. You have total control. All of our units can be booked online, by phone or in person and you simply pick the size you need, reserve, check in and move in! You can stay from as little as a week to as long as you like. You just need to give us notice of when you intend to leave – a bit like renting a flat. Our team of storage experts will be on hand through every step of the process should you have any questions or need any help.


How do I get my things into storage?

It’s very simple, we can help you arrange removals, transport or van hire, you can do this yourself or you can drive yourself. We have loading spaces on site for loading and unloading and plenty of trolleys on hand to make things easy!

What is my notice period?

We generally require 1 month’s notice of your intention to leave. If you change your mind during that time then it’s not an issue, just be sure to let us know. Please note though that if you do not move out within that month then you will need to serve notice again. Naturally for shorter stays this can be less and, once you have completed the check out process, we will refund your deposit and any unused rent. This usually happens within 10 working days.

What do I need to do after I have reserved a unit?

The next step is simply to complete our online check in before you move in. This is just the process for you to provide your ID and payment details and set up your account. The good news is that this can all be done online and at whatever time suits you – even the ID checks. This means that on move in day, we just have to run through a few safety details and show you to your unit. Of course, our team is always on hand to take you through this process on the phone or in store if you prefer.

How much does self storage cost?

Of course the cost will depend on the size of the unit you take but, generally prices start from around £15 per week for our smallest units. You can use our storage calculator to estimate the amount of space you might need or our trained team can also advise. Our team can advise how best to effectively use the space and will always try to make sure that you don’t take any more space than you need.  

Help & Support

Here to help every step of the way

For us it’s about making the process of using our units as simple and hassle free as possible.

Storage Guides

Storage Guides

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Document Centre

Document Centre

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