Customer Reviews
Our aim is to deliver a seamless customer experience and our customers tell us we do. You can see what our customers say here.
What our customers say
4.9Rated 4.9 out of 5 from 4,569 Google reviews across our London stores
Andreas MichaelidesSeptember 8, 2026Trustindex verifies that the original source of the review is Google.
Chris helped me set up my space. The premises were amazing and so clean, the app was comprehensive and easy to use and I didn’t even need a padlock. They even offered desk / office space as part of the package. Wow. So impressed with the service.+0Kevin Saunders HayesSeptember 2, 2026The staff at Bow Attic are great. Very helpful with a number of recent deliveries. Highly recommended.+0meisterBYZAugust 14, 2026Tayo is the hero of the day, he stayed late after closing just to give myself and my girlfriend a top class experience that I do not think you could get anywhere else. Despite only being there a few months, he truly went above and beyond to represent the company in a more than perfect way. I can only thank Tayo for his great duty and bless him. The company is lucky to have such an employee. I hope to see him run the place one day.+0wan chenAugust 13, 202610/10 service and support from manager Mark! Who gave me brilliant check in and give a hand for my move in, as well as James who helped me a lot while exchanging emails! Please bonus these guy if anyone have this chance, thank you 🙏+0David MawsonAugust 5, 2026Fantastic customer service from Leigh today showing me and a friend around the self storage unit which is immaculate and very spacious. We are looking forward to moving in soon. Five stars well deserved.+11김윤영July 30, 2026Sonnie Kapil provided the best customer service I’ve ever experienced. He was incredibly kind, helpful, and made the whole process so easy. I had a great experience here, and thanks to him, I would definitely use this storage facility again. Thank you so much—I really appreciate all your help!+0Ahmed SharifJuly 13, 2026Outstanding customer service By the one and Only Chris! went to lengths to help us understand the model and helped us find a great unit as well as accessories Top man+2Cathy YeJuly 1, 2026Joel was absolutely incredible!! Was always super friendly, patient, and he and Sonny have made what otherwise is usually a stressful move to be a calm, cool, and collected process. Thank you to Joel and Sonny, it was a lovely “move in” haha. 10/10 recommend ☺️+0Shahneela TayebJune 12, 2026Thank you Shah for the seamless service. The facility is in pristine condition. The team, Chad & Joshua were professional took up the queries in Shah’s absence. Best wishes! Shahneela+0Jasmine Perkins GalindoJune 12, 2026GREAT service and easy to follow from start to end. Chad and Shah really helpful and brilliant.... thank you so much for your time for helping me today.+0Samira FlemingJune 12, 2026SHAH one if the best, had overall great expeience at attict storage......+0Zezo AlradihJune 7, 2026Excellent new facility with excellent service. Almost the only company I have speak with the were really caring about the customer and valuing them, which is thankfully because of Mrs. Maria. She was doing everything in her abilities to make me choose the right space and providing all the services I needed, with a continuous care from her side to make everything as easy as it could be! I would rate it 5 stars in all aspects so far!+0Julian NicholsMay 27, 2026Joel was fantastic. Thank you for all the brilliant information. They even gave us some water while we were waiting.+0Alimou BahMay 22, 2026Daniel and Darren at Attic Storage was absolutely wonderful! He was professional, friendly, and incredibly helpful. He got everything done quickly and efficiently, all with a big smile on his face. It's rare to find someone so genuinely kind and knowledgeable. He made the whole experience smooth and enjoyable. Highly recommend asking for Daniel he's a real gem.+0Laila SummersApril 11, 2026Excellent experience, first time using self storage for personal use after moving homes. Staff were kind enough to accommodate me 5 days earlier than I had booked, I was shown around and guided on how to use the app. Very pleased with all aspects of service, communication and price, very affordable. Reception was very clean, with kitchenette, kettle and drinks available. Seating area with tables and charging ports. Toilets and free trolleys to assist moving items, friendly neighbours too lol. Parking easy, very accessible with electric charging available for vehicles which is a plus. 24 hour access looks safe and simple so if you need to pop in and drop off or collect things you need its super simple. Was given £20 credit for supplies in store, I got bubble wrap and bed cover 😊 I chose 35m² and its plenty, please see pictures for reference. Thank you Jaime, Kosia and Artis for all your help, I truly recommend Attic Self Storage for personal or business use.+3Imp of the PerverseMarch 27, 2026Top notch facilities. Very clean, competitively priced, easy to use, and overall an efficient process. A special thanks to Chris, Artis and the rest of the team for excellent customer service, very friendly and helpful! Overall, a fantastic experience and will be using again!+0Ari AliFebruary 2, 2026Amazing new build and great team especially Maria+0Wang LeahJanuary 13, 2026Very clean site and reception, everything looks well looked after. Big thanks to Chris and Artis for their help — both were really friendly and helpful. Glad I chose Attic Enfield.+0Isabel Maria Medina GarciaJanuary 3, 2026Chad and Shah was fantastic, friendly, clear and incredibility helpful. They help me with my reservation and choose which size I need. online check in is stright forward, no hidden fee, overall 5 starts…..+0Ai ChiangDecember 23, 2025I had a great experience with Attic Storage Beckton. The facility is clean, secure, and easy to access, and the whole process was very smooth. I would especially like to thank Adel, who was extremely helpful and patient throughout. He took the time to explain everything clearly, answered all our questions, and made the whole process stress-free. His professionalism and kindness really made a difference. Highly recommended if you’re looking for reliable storage and excellent customer service.+2
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